Return Policy
Effective date: January 26, 2026
If you are not satisfied with a purchase, you may request a refund in accordance with the policy below.
Requests must be submitted within 14 days of the original purchase date. Refunds are processed to the original payment method.
Eligible refunds
- Duplicate or accidental charges.
- Billing errors confirmed by our support team.
- Service unavailability that materially impacted your use.
Non-refundable items
- Usage-based charges already incurred.
- Accounts terminated for policy violations.
How to request
Contact support with your order details and a brief description of the issue. We will respond within a reasonable time frame.